Folio A place made for conversation, connection and a drink done properly. Inspired by the theatre bars of New York, Folio turns the pre‑show dash for a drink into a moment worth lingering over. Whether it’s a martini before curtain call, a glass of wine after the final act, or supper shared late into the night, Folio is where the night unfolds. Our menu is made for ease and enjoyment, from cocktails to supper plates, whether you’re here for a short intermission or settling in for the evening. It’s serious about quality, but never too serious. The Role We’re looking for an energetic, charismatic and experienced Venue Manager to lead Folio at Roslyn Packer Theatre. This role is perfect for someone who thrives in high‑volume, high‑energy environments and knows how to build a team culture that’s vibrant, inclusive and genuinely supportive. You’ll champion diversity, celebrate individuality, and create an atmosphere where both guests and staff feel welcome. Your focus will be on venue operations, team leadership and delivering a seamless theatre‑driven service rhythm. From pre‑show rushes to interval surges and post‑show crowds, you’ll ensure the venue runs smoothly, efficiently and with unmistakable style. You’ll set the tone for exceptional service, uphold strong operational standards, and make Folio a place people love to work and love to visit. You’ll lead the team through clear communication, strong service coaching, and a commitment to building confidence and capability. Establishing an effective operational rhythm across the venue, from staff deployment and bar prep to peak‑time execution and close‑down — will be key to your success. What You’ll Bring Our team knows what it takes to deliver guest experiences like no other, and with Folio being a central part of the theatre experience, we’re looking for managers who are: • Strong operators with a commitment to high standards and exceptional guest service • Hands‑on, present and operationally focused, especially during peak period • Experienced in stakeholder management, working closely with theatre partners and internal departments • Passionate about developing staff, building team culture and fostering great guest relationships • Experienced in leading teams in a high‑volume, fast‑paced environment • 4 years in hospitality management Why You’ll Love Working Here • Ownership and autonomy – play a key role in shaping the ongoing identity of Folio and contribute to one of Sydney’s most vibrant cultural spaces. • Creative freedom – bring fresh ideas to life and help elevate the theatre hospitality experience. • Work in an iconic location – right inside Roslyn Packer Theatre, in the heart of Walsh Bay’s arts precinct. • Competitive pay tips – plus generous staff discounts and perks across our hospitality group. • A team that values fun and professionalism – work with people who match your energy, passion and pace. • Be inspired daily – surrounded by world‑class performers, creatives and the buzz of live theatre. Who We’re Looking For • People who thrive in high‑energy, guest‑focused environments • Passion, professionalism and creativity • Enthusiasm, adaptability and a commitment to excellent service To apply online, please click on the appropriate link below.
